z63 Privacy Policy

This policy clearly explains how your personal data is protected on the z63 platform.

Last updated: 29 October 2026

Introduction About the Privacy Policy

Welcome to the z63 platform. This Privacy Policy ("Policy") explains how personal data you provide across z63's website, mobile application, and all services is collected, stored, used, shared, and protected.

By using the z63.games website or registering an account with z63, you are considered to have accepted the terms of this Policy. If you do not agree with this Policy, you should not continue using z63's services.

If you have any questions about anything in this Policy, you can contact us at [email protected].

1 Personal Data We Collect

z63 collects personal data to provide services, maintain account security, and comply with applicable laws. The information we collect is as follows—

1.1 Information You Provide Directly

  • Name, date of birth, and identity verification details (to confirm you are of eligible age to play)
  • Email address and phone number (for communications)
  • Payment details related to KBZPay, Wave Money, AYA Pay, and CB Pay
  • Information provided when contacting customer support within z63's services

1.2 Information We Collect Automatically

  • IP address, browser type, device model, and operating system information
  • Browsing history on the website, clicks, and game records
  • Login times, session duration, and connection checks
  • Data collected via cookies and similar tracking technologies (see the Cookie Policy section for details)

1.3 Information from Third-Party Sources

  • Information received from international KYC/AML verification services
  • Confirmations sent by banks and payment platforms when processing payments
  • Data from fraud prevention services

2 Purposes for Using Personal Information

z63 uses your personal information only for specific purposes. The purposes we carry out are—

  • Account Management: To create, verify, maintain and keep your account on z63 secure.
  • Payment Handling: To process your deposits and withdrawals smoothly through KBZPay, Wave Money, AYA Pay and CB Pay.
  • Legal Compliance: To comply with applicable laws and AML/KYC procedures.
  • Customer Service: To resolve your questions and issues via 24/7 Myanmar-language Live Chat and email.
  • Service Improvement: To analyse play patterns and improve z63 platform's game offerings, software performance and user experience.
  • Security: To detect and prevent fraud, money laundering and cyber attacks.
  • Responsible Gaming: To provide responsible gaming tools and support problem gambling prevention.
  • Communications and Promotions: To send service updates and promotions (if you have opted in).

z63 will not use your personal information in any other way unrelated to the purposes stated above.

3 Legal Bases for Processing Data

z63 processes personal information on the following legal bases—

  • Consent: Based on your clear consent for service communications and marketing messages we send. You may withdraw this at any time.
  • Contract Performance: Data that is necessary to fulfil the terms of service you have agreed to with z63.
  • Legal Obligation: Retention of data required to comply with AML, KYC and other applicable laws.
  • Legitimate Interests: Data handling for platform security, fraud prevention and service improvement.

4 Sharing of Personal Information

z63 will not sell, rent or transfer your personal information to third parties. However, where it is strictly necessary to provide services, we may share it only with parties we have agreed to in advance—

4.1 Service Providers

Payment service providers such as KBZPay, Wave Money, AYA Pay and CB Pay, cloud hosting providers, KYC/AML services and customer service software providers — they are permitted to handle your data only under z63's instructions and not for their own purposes, bound by a data processing agreement.

4.2 Legal Disclosure

When disclosure is required by applicable law or requested by legitimate regulatory authorities, z63 will handle this responsibly and will notify you in advance where permitted by law.

4.3 Business Changes

If z63 undergoes a merger, acquisition or business transfer, your personal information will be passed to the successor entity and we will ensure these policy protections continue to apply.

5 Personal Information Retention Period

z63 will retain your personal information for as long as necessary to continue providing services. Due to legal obligations (AML/KYC record-keeping requirements), some data may need to be retained for a set period even after account closure. After that period, data will be securely deleted or anonymised.

If you request to close your account yourself, data beyond the legally required period will be deleted as soon as reasonably possible.

6 Cookies and Tracking Technologies

The z63 website uses cookies and similar tracking technologies. Cookies are small files stored on your computer or mobile device.

Types of cookies we use

  • Strictly Necessary Cookies: Cookies that are essential for z63 to function — for example, maintaining your login session and security tokens. You can block them in your browser, but we cannot guarantee the platform will work properly if you do.
  • Functional Cookies: Cookies that remember your preferences, such as language settings and display options.
  • Analytics Cookies: Cookies that help us understand how the platform is used. The data is generally aggregated and does not include personal information.

You can block cookies by changing your browser settings. Please note that doing so may prevent some z63 services from working correctly.

7 Personal Data Protection Mechanisms

z63 takes the protection of your personal data seriously. The technical and organisational safeguards we have in place include—

  • SSL / TLS Encryption: All data exchanged between the z63.games server and your device is protected with SSL encryption.
  • Access Controls: z63 staff are only granted access to the data they need to carry out their specific responsibilities.
  • Data Encryption: Sensitive data — such as payment information — is stored in encrypted form in the database.
  • Regular Audits: We regularly review and update our security processes.
  • Staff Training: z63 staff receive regular training on personal data protection and data security.

Despite these efforts, no company can guarantee that any server or data transmission is 100% secure. Should a related incident occur, z63 will notify you in accordance with legal requirements.

8 Your Personal Data Rights

As a player using z63 services, you have the following rights regarding your personal data—

Right to Access

You can request to check what personal data z63 holds about you.

Right to Rectification

You can request that any inaccurate or incomplete personal data be corrected.

Right to Erasure

You can request that your personal data be deleted, unless legal obligations require us to retain it.

Right to Restriction

You can request that we limit how we handle your data — for example, while a dispute is being investigated.

Right to Data Portability

You can request to receive the personal data you have provided in a readable format.

Right to Object

You have the right to object to marketing communications and to data processing based on our legitimate interests.

To exercise any of these rights, please contact us at [email protected]. z63 will respond within the legally required timeframe upon receiving your request.

9 Users Under 21

z63 services are intended for users aged 21 and above only. z63 does not knowingly collect personal data from anyone under the age of 21. If we discover that such data has been collected, we will delete it immediately in accordance with applicable law. If you become aware that someone under 21 is using z63, please let us know at [email protected].

10 Policy Updates

z63 may update this Privacy Policy from time to time. When changes are made, the "Last Updated" date at the top of this page will be revised, and significant changes will be flagged with a notice when you log in. Continuing to use z63 after any update is considered acceptance of the revised policy.

11 Contact Us

If you have questions about z63's privacy policy, want to exercise your privacy rights, or wish to report a suspected privacy breach, please contact us here—

z63 will handle your communication within the period required by law. We hope you have read this policy and will continue to use the z63 platform with confidence.

Privacy Protection — Questions & Answers

No. z63 will never sell, rent, or share your personal data with any third party. There may be cases where sharing is necessary with service providers such as KBZPay, Wave Money, AYA Pay, and CB Pay to process payments, and they must act only on z63's instructions.

z63 keeps your personal data for as long as needed to provide the service, plus any additional period required by legal obligations (AML/KYC). After your account is closed and the legal retention period has passed, your data will be securely deleted.

Contact z63 via Live Chat on the platform or email [email protected] and state what information you would like to update. z63 will verify your request and process it as quickly as possible.

Yes. To stop marketing communications, contact [email protected] or click "Unsubscribe" in any marketing email you receive. Please note that service notifications (payment confirmations, security alerts) cannot be turned off — they are essential to delivering the service.

Yes. When the policy changes, the "Last updated" date at the top of this page will be updated. For major changes, z63 will display a notice when you log in. We recommend checking this policy page regularly.

For KYC verification, z63 may require identity data such as your name, date of birth, and a valid identity document such as a national ID or passport. This data is handled responsibly in line with applicable AML/KYC laws.